You can pause or cancel your subscription in your customer portal, which can be accessed via the link you receive in each subscription email OR by logging into your account that is associated with our online shop. You may cancel your subscription and reactivate whenever you please.

To gain access to your magic link, login with the associated email used to begin your subscription here.

You can manage/view your subscriptions through your customer portal - which can be accessed either through a magic link you receive via email or via the login form in our online store. Click here to login.

Magic links are created by our subscription tool which allows you to access your customer portal by just using your email. This is a popular method of accessing your account's subscriptions.

Magic links are unique each time they are generated. Magic links only last for 7 days. You may request a new link at anytime, just be sure you haven't exceeded the 7 day threshold.

Absolutely! You're able to:

• Adjust which items you have subscribed to (adding or removing)
• Updating your payment method
• Skip an order
• Charge ahead of schedule
• Alter billing schedule
• Edit your contact information

All within your customer portal (log in here)

Yes, our shop currently requires our customers to have an account when purchasing a subscription. This is so that our team can effectively troubleshoot and assist our customers and their subscriptions.

For assistance, reach out to our customer support team via email info@mushroom.st and we'll be happy to help!